WorkResumeAbout

Bryce Balingit

WorkResumeAbout

Savr

Revolutionize Your Kitchen.

By using data-driven design, Savr caters to everyday chefs looking to serve up there next culinary masterpiece.

The Chop Challenge

Savr is a personal cooking app that allows users to cook both simple and challenging new recipes at home. The application has been doing well with users selecting recipes. However, some users have expressed difficulty cooking and trying new recipes.

Role

UX Designer

Duration

5 Days

Tools

Figma
Figjam

Prepping the Restrictions

Based on the existing research and design foundations of Savr, any future design solution must follow three constraints.

Savr must be design as a mobile-first app.

Recipes have to follow the basic list order.

Design solutions must focus on recipe & preparation.

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Savr

Redesigning the personal cooking recipe app for all chefs to enjoy.

Distilling Research and Insights

To help aid with both time and design constraints, usability interviews were pre-conducted. The following invaluable thematic insights were synthesized from the interviews.

  • Providing users with information about special skills, techniques, and cooking steps that can be prepared in advance may greatly enhance their cooking experience.

  • Users require a need for feedback to ensure that they are correctly following the recipe.

Blending the Persona

Now that we have our insights met, come meet Kevin, a 26-year-old resident of Los Angeles, California. He spends approximately half his week cooking, but he longs for a less stressful cooking experience and dishes that consistently turn out as he hopes.

Mincing a map

By mapping out the typical process for Kevin, crucial areas were identified for improvement. The main theme for user pain points to the way information within recipes are presented to the users. By reevaluating the way information is provided to the user and changing it to fit user needs will significantly enhance the user experience.

**It is important to note that while another important problem of users finding the ingredients and materials in question necessary to prepare a recipe, the current scope of user pain points of following the recipe takes priority.

Infusing Ideation  

Taking inspiration from both direct and indirect competitors, popular application elements were incorporated into mock up designs for later rapid iteration. Elements such as Progress Bars,  Touch Tap Function, Carousel or Horizontal Scrolling were taken into account as it takes away mental load from the user as its is most commonly encountered within other mobile media applications they use throughout the day.

Trimming the excess

Design elements that were taken into consideration must enhance and enforce the informational hierarchy in order to empower users with the necessary preparatory knowledge before they start cooking. Important considerations include the tools and necessary knowledge to operate techniques that will be required for more complex recipes.  After taking becoming more familiar with the helpful design elements, rapid prototyping through Crazy 8s was utilized to fuse key components from different applications into potential design solutions geared toward assisting users in effectively following a recipe.

Skimming off the top

There are some ideas that were honorable intentions but did not make the cut due a steep learning curve and increase in mental load.

1. Scrolling carousel: To enable users to swipe through recipe steps effortlessly, similar to how they browse through photos on social media.

2. Expandable banner for cooking steps: Providing users with collapsible and expandable individual cooking step scrolls as they progress through each step. Although simple enough to use, there could be more unintended outcomes than the traditional numbered static steps. One of them which could be losing a step  due to a collapsed banner or the added user action of having to physically click on a collapsed banner could prove more harm than good.

Reducing it to 3 Key Elements

Touch Tap

An intuitive feature that allows Kevin to seamlessly switch between the two primary aspects of cooking recipe anatomy—preparation and cooking steps—using a single tap, eliminating the need for scrolling. This streamlined approach reduces mental load and simplifies Kevin's search for specific information.

Info Hierarchy

Kevin requires a clear hierarchy of information. This includes knowing whether he has the necessary materials, the skills required to use tools effectively, and ultimately, the ingredients needed to complete the recipe. This structured hierarchy ensures Kevin can confidently gather what he needs to succeed.

Illustrated Guide

Kevin benefits from visual aids that ensure his dish turns out as expected. Whether through video demonstrations or step-by-step images, these visuals provide Kevin with crucial insights into cooking techniques, expected dish outcomes, and other essential elements of the cooking process.

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Braising the solution

On the third day I took the solution sketch developed on Day 2 and transformed it into a nine-panel storyboard. This storyboard serves as a simplified, hand-drawn wireframe, serving as a foundation to construct our prototype.

Kevin went out to eat too many times last week and now he has to cook at home in order to save his money.

Kevin looks through the app store for a recipe app. He finds Savr has been receiving good reviews and looks pretty easy to use so he downloads it.
While the app is downloading he looks through his fridge to see what ingredients he has available. He finds a chicken leg.
Once downloaded, he explores the app searching for the perfect easy chicken recipe with many positive reviews to impress the Miss.  
He checks the preparation ensuring that he has all the necessities from materials to ingredients and begins the prep work from boiling the water to grating the cheese.
While cooking, he starts to doubt himself and wonders if he misses a step. With pre-loaded images he scrolls vertically back through the steps to ensure he did not miss a beat.
After savoring every last bite of his perfectly prepared Chicken Carbonara, Kevin brims with self-assuredness in his culinary prowess, eagerly anticipating his next culinary endeavor.

The Problem

Savr users enjoy trying new recipes within the application. However, some recipes can require simultaneous steps, require certain cooking utensils or ingredients to finish the recipe. This resulted in users feeling frustrated when they are unable to finish the recipe due to a lack of ingredients, cooking utensils, or poor time management. My task is to find a way to give the users the right information at the right time.


Teams were building the same messaging components for the same needs not knowing another team was building the same thing. This resulted in wasted Engineering and Design time, extra code, messaging collisions between teams, and users being spammed with irrelevant messages. I had a directive from leadership to fix these issues and create a system on how we communicate with our riders. Riders would often be bombarded with irrelevant messages without regard to what messages they’ve already seen. We needed a framework for our partner teams (every team building into the Rider App), and an integrated logic so riders receive the right message at the right time.

Day 1: Mapping

Baking the Prototype

To accommodate Kevin's preference for simple easy to follow recipes and limited time, Savr recipes are structured into two pages: "Preparation" and "Cooking Steps."

The "Preparation" page includes essential equipment, cooking skills, cooking tips, and an interactive ingredients list with a shopping list feature. While, the "Cooking Steps" page has user-friendly photos and brief step-by-step instructions presented for easy reference during cooking.

Whisk in User Testing Insights

Our user interviews which consisted of individuals: 
- between the ages of 18-35 years old
- has prior experience in following cooking recipes online
- has prior experience with recipe mobile applications

As I watched each person interact with my prototype and give feedback, I started to hear and see similar comments and patterned behaviors. Through patterns that helped identify the aspects of my prototype that work, as well as the aspects that might needed to be adjusted. At the end of each interview to capture insights and notes within a Google Doc about what I saw and heard. The quotes listed below are what led to insights to further research and development.
Progress Indicators
There was a desire for design elements that clearly indicate progress through the recipe, as users felt disoriented or uncertain if they suspected they had missed steps.
Material People
Users appreciated the Materials section, which provided a list of equipment necessary for the recipe, enhancing their readiness and confidence in the cooking process.
Ingredients First
Users felt that the Ingredients Section should precede any tips on saving time.

A comprehensive understanding of the ingredients appears to be a prerequisite for users to effectively engage with time-saving strategies.

Plating the Next Steps

The Savr cooking recipe app, with its unique Materials section, received positive feedback for reducing users' mental load in gathering materials. However, users suggested improvements for the "prep" page, recommending a more intuitive order starting with the "Materials" section, followed by "Ingredients." To enhance user experience, we restructured the app into three sections: "Gather," combining Materials and Ingredients; "Prep," for preliminary steps; and "Cook," with a distinct orange bar indicating the current page. This intuitive layout, using familiar terms, aligns with our goal to continually improve the user's cooking journey, as evidenced by the effectiveness of GV's Design Sprint in identifying key improvements.


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